Privacy Policy

Mr. Samuel
Last Updated: July 24, 2026

This Privacy Policy explains how Mr. Samuel ("we," "us," or "our") collects, uses, and protects your information when you visit our website at lunaten.com, our sales pages and funnels, purchase or use our digital products (including "The African Elder's Guide to Natural Wellness"), interact with our Facebook page, or otherwise engage with our services (collectively, the "Services").

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We may collect the following types of information:

a. Information you provide directly:

  • Name, email address, and contact details (e.g., when signing up for our email list, purchasing a product, or messaging us via Facebook)
  • Payment and billing information (processed securely by our third-party payment processors — we do not store full credit card numbers)
  • Messages, comments, or inquiries you send us

b. Information collected automatically:

  • IP address, browser type, device information
  • Pages visited, time spent on our site, referring URLs
  • Cookies and similar tracking technologies (see Section 5)

c. Information from third-party platforms:

  • If you interact with our Facebook page (comments, likes, messages) or engage with our Messenger/DM automation, we may receive information made available by Facebook/Meta in accordance with their terms and your privacy settings.

2. How We Use Your Information

We use your information to:

  • Process and deliver purchases (e.g., digital ebooks and guides)
  • Send order confirmations, product delivery emails, and customer support responses
  • Send marketing communications, newsletters, and promotional offers (you may opt out at any time)
  • Operate and improve our website, funnels, and digital products
  • Respond to comments, messages, or inquiries, including through automated chat tools
  • Comply with legal obligations and protect against fraud

3. Third-Party Services We Use

We rely on trusted third-party platforms to operate our business, including:

  • Payhip — for processing digital product sales and payments
  • Systeme.io — for hosting our sales funnel, landing pages, and email marketing
  • Meta/Facebook (including Messenger automation tools such as ManyChat or Chatrace) — for page management and comment-to-DM communication
  • Amazon Associates — we participate in the Amazon affiliate program; links to Amazon products may track your activity for commission purposes under Amazon's own privacy policy

Each of these third parties has its own privacy policy governing how they handle your data. We encourage you to review their policies directly.

4. Sharing of Information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business (payment processors, email/funnel platforms, hosting providers)
  • Legal authorities, if required by law or to protect our rights
  • A successor entity in the event of a business transfer (e.g., merger or sale)

5. Cookies and Tracking

Our website and funnel pages may use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic and user behavior
  • Support advertising and retargeting (if applicable)

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications (via the unsubscribe link in our emails)
  • Request a copy of the data we hold about you
  • Object to or restrict certain processing of your data

To exercise any of these rights, contact us at info@lunaten.com.

8. Children's Privacy

Our Services are not directed to children under 13 (or the applicable age of consent in your jurisdiction), and we do not knowingly collect personal information from children.

9. Health Information Disclaimer

Our content relates to general wellness, traditional remedies, and herbal practices. It is provided for informational and educational purposes only and is not intended as medical advice. We do not collect or request sensitive health information from you, and any wellness information you choose to share with us (e.g., in messages or comments) is shared at your own discretion.

10. Refund Policy

All sales are final. Because our products (including "The African Elder's Guide to Natural Wellness") are digital and delivered instantly upon purchase, we do not offer refunds, returns, or exchanges once a purchase is complete and access has been granted. By purchasing, you acknowledge and agree that you are not entitled to a refund simply because you changed your mind, did not read the material, or found the content unhelpful.

The only exceptions we will consider are:

  • You were charged in error (e.g., a duplicate charge for the same order)
  • A verified technical failure on our end that permanently prevents delivery or access to the product, which our support team is unable to resolve

To raise either of these limited exceptions, contact us at info@lunaten.com with your order/receipt details. Approving any exception is at our sole discretion.

This Refund Policy does not override any non-waivable statutory rights you may have under the consumer protection laws of your country or region.

11. Data Security

We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

12. International Users

If you access our Services from outside our home jurisdiction, please be aware that your information may be transferred to, stored, and processed in a country different from your own, including where our third-party service providers operate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our Services after changes are posted constitutes your acceptance of the revised policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Website: lunaten.com
Email: info@lunaten.com
Facebook: facebook.com/mrsamuel214

This Privacy Policy is a general template and is not a substitute for legal advice. Depending on your location and the regions your customers are in (e.g., EU/GDPR, California/CCPA), you may need additional provisions. We recommend having this reviewed by a legal professional familiar with your jurisdiction.